E-Commerce Module

About the E-Commerce Module

The E-commerce module in ERP36T enables seamless online store management, integrating product listings, customer orders, inventory tracking, and payments. It supports multiple payment gateways, shipping integrations, and real-time inventory updates. The module enhances user experience, boosts sales efficiency, and provides detailed analytics for informed decision-making in online retail.

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Features

Key functionalities of the e-commerce module.

Product Management

Manage your product catalog, including product variants, descriptions, images, pricing, and inventory levels directly from the platform.

Shopping Cart

Allow customers to easily add items to their cart, update quantities, and proceed with the checkout process seamlessly.

Payment Gateway Integration

Integrate popular payment gateways to facilitate secure and fast transactions for customers during checkout.

Shipping and Delivery Integration

Integrate with shipping providers for real-time shipping rate calculation and delivery tracking from the store to the customer.

Discounts & Coupons

Offer promotional discounts and coupon codes to customers, applying them automatically during checkout to increase sales.

Order Management

Track customer orders, monitor status updates, and manage the entire fulfillment process from order placement to delivery.

Customer Account Management

Allow customers to create accounts, manage order history, save payment methods, and track their delivery status.

Sales Analytics

Analyze sales trends, revenue, and customer behavior through detailed reporting and analytics, empowering informed business decisions.

Multi-Channel Integration

Expand your reach by integrating with multiple sales channels like marketplaces, social media, and other e-commerce platforms.

Automated Email Notifications

Automate email notifications to customers for order confirmations, shipping updates, and promotions, keeping them engaged.

Product Reviews

Allow customers to leave product reviews and ratings to enhance credibility and help future customers make informed decisions.

Invoice Management

Automatically generate and send invoices to customers after successful orders, ensuring smooth financial tracking.

Customizable Store Themes

Customize the design and layout of your online store with flexible themes to match your brand's identity and style.

Product Import & Export

Easily import and export product data through CSV or Excel files, allowing efficient bulk updates for your catalog.

SSL Encryption

Ensure secure online transactions and protect customer data with SSL encryption, building trust with your customers.

Multi-Language & Multi-Currency Support

Expand your global reach with support for multiple languages and currencies, allowing international customers to shop easily.

Abandoned Cart Recovery

Recover abandoned carts by sending reminder emails to customers who left items in their cart without completing the purchase.

Access Control & User Permissions

Set role-based permissions for employees, controlling access to sensitive data and ensuring security within the platform.

Workflow

Streamline processes with configurable workflows tailored to business needs.

Chatbot

Enhance customer interaction with AI-driven chatbot capabilities.

Notification & Event Scheduler

Automate reminders and schedule events for efficient task management.

Data Upload & Download

Easily import and export bulk data for seamless operations.

Bulk Records Update

Update multiple records simultaneously with user-friendly tools.

OAuth Security including 2FA

Ensure secure access with OAuth protocols and two-factor authentication.

Google Plugins

Integrate seamlessly with Google Workspace tools for enhanced productivity.

To Do Task Management

Keep track of tasks and prioritize with a built-in to-do list feature.

Document Management & Sharing

Organize and share documents securely across teams and departments.

Full Data & Feature Security User Controls

Control access to data and features with robust user permission settings.

Self Services and Web Portal

Empower users with self-service options and an intuitive web portal.

Payment Gateway

Facilitate online payments with secure and integrated payment gateways.

Record History

Track changes to records with a detailed audit trail for accountability.

Integration with Legacy Systems

Seamlessly connect with existing legacy systems for smooth transitions.

B2B Integration

Facilitate business-to-business connections and workflows effectively.

B2C Integration

Connect directly with consumers for streamlined operations and services.

WhatsApp Integration

Engage with users through WhatsApp for efficient communication.

Social Media Integration

Expand your reach by connecting with social media platforms.