Retail Module

About the Retail/POS Module

Retail module helps for streamlining sales, purchases, and stock management. It integrates seamlessly with point-of-sale (POS) systems, enabling real-time tracking of transactions and inventory. Automated reports, vendor management, and multi-location stock control enhance efficiency. Customizable workflows ensure better customer service, making ERP36T a comprehensive solution for retail operations.

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Features

Key functionalities of the Retail/POS module.

Accounts Receivable

Automate invoicing and payment tracking for streamlined cash flow management.

Point of Sale (POS)

Manage real-time sales transactions, customer data, and inventory directly from the POS system.

Stock Management

Track inventory in real-time, automate stock updates, and optimize product reordering.

Purchase Management

Streamline procurement processes, manage suppliers, and track purchase orders.

Sales Analytics

Get detailed insights into sales performance with automated reports and dashboards.

Payment Gateway Integration

Accept payments seamlessly through multiple gateways, including credit cards and digital wallets.

Pricing Management

Manage multiple pricing strategies, discounts, and promotions across channels.

Product Catalog

Manage and categorize your products efficiently, with real-time updates to inventory and pricing.

Order Tracking

Track orders in real-time, from customer purchase to delivery status updates.

Security and Permissions

Implement role-based security controls to manage access to sensitive data and financial records.

Multi-Channel Integration

Integrate with e-commerce platforms, marketplaces, and other sales channels for a unified experience.

Promotions and Discounts

Set up complex discount structures and promotional campaigns to drive customer loyalty.

Return and Refund Management

Manage product returns and refunds seamlessly with automated workflows.

Customer Relationship Management (CRM)

Track customer interactions, manage leads, and boost customer retention with CRM tools.

Dynamic Pricing

Set up dynamic pricing rules based on demand, competition, or customer profiles.

Subscription Management

Manage recurring billing and subscription plans for online products or services.

Customer Account Management

Allow customers to manage their profiles, track orders, and review history.

Delivery and Shipping Management

Integrate with logistics providers and manage delivery routes, costs, and tracking.

Product Search and Filters

Provide advanced product search functionality with filters for better user experience.

Promotional Event Management

Plan and execute promotional events with time-sensitive offers and discounts.

Email Campaigns

Automate email marketing campaigns with targeted promotions for customers and prospects.

Multi-Currency Support

Accept payments in multiple currencies for international sales and online businesses.

Abandoned Cart Recovery

Recover abandoned carts by sending reminders and offering incentives to complete purchases.

Online Support and Chat

Integrate live chat support for immediate customer assistance and query resolution.

Cash Flow Forecasting

Automate cash flow predictions based on sales, purchases, and inventory data.

Workflow

Streamline processes with configurable workflows tailored to business needs.

Chatbot

Enhance customer interaction with AI-driven chatbot capabilities.

Notification & Event Scheduler

Automate reminders and schedule events for efficient task management.

Data Upload & Download

Easily import and export bulk data for seamless operations.

Bulk Records Update

Update multiple records simultaneously with user-friendly tools.

OAuth Security including 2FA

Ensure secure access with OAuth protocols and two-factor authentication.

Google Plugins

Integrate seamlessly with Google Workspace tools for enhanced productivity.

To Do Task Management

Keep track of tasks and prioritize with a built-in to-do list feature.

Document Management & Sharing

Organize and share documents securely across teams and departments.

Full Data & Feature Security User Controls

Control access to data and features with robust user permission settings.

Self Services and Web Portal

Empower users with self-service options and an intuitive web portal.

Payment Gateway

Facilitate online payments with secure and integrated payment gateways.

Record History

Track changes to records with a detailed audit trail for accountability.

Integration with Legacy Systems

Seamlessly connect with existing legacy systems for smooth transitions.

B2B Integration

Facilitate business-to-business connections and workflows effectively.

B2C Integration

Connect directly with consumers for streamlined operations and services.

WhatsApp Integration

Engage with users through WhatsApp for efficient communication.

Social Media Integration

Expand your reach by connecting with social media platforms.