Ready Solutions · Immigration

ERP36T Immigration Case Management

Every case, form and deadline in one place. ERP36T Immigration Case Management handles client intake, document collection, case tasks, USCIS and IRCC form preparation, invoicing and reminders for immigration teams.

Included from the Business plan. See pricing

Overview

What Immigration Case Management does

Immigration services require careful case handling, accurate form preparation, client communication, deadline tracking, and close coordination between paralegals, attorneys, case managers, and support teams. ERP36T Immigration Services Module is designed to manage the full routine and specialized workflow of immigration practice, including client intake, document collection, case task management, government form preparation, invoicing, reminders, and progress tracking in one connected system. By automating repetitive activities such as manual data entry, follow-ups, case updates, appointment reminders, and form population for USCIS and Canadian immigration processes, the module helps reduce administrative workload, improve accuracy, and standardize service delivery. It supports immigration teams handling family-based, naturalization, and other case types by combining workflow automation, client collaboration, and integrated operational controls across legal and business functions.

Immigration Case Management runs on the same ERP36T platform and database as every other module, so its records are shared, not copied, across the business.

ERP36T Immigration Case Management: Client portal case list with status and progress
Client portal case list with status and progress

What's included

Immigration Case Management components.

What the Immigration Case Management module covers, out of the box.

  • Auto Filling of USCIS and IRCC Forms
  • Integrated with USCIS Torch API Live Case Sync
  • USCIS and IRCC Form Preparation
  • Integrated CRM & Lead Traching
  • Leads & Marketing Campaigns in One Place
  • Client Intake Management
  • Client Web Portal
  • Profiles Management
  • Business Designed Direct Input Forms
  • USCIS Form Data Input by Clients
  • Beneficiary and Petitioner Management
  • Case Creation and Case Lifecycle Tracking
  • Immigration Task Management
  • Paralegal Task Assignment
  • Attorney Review Workflow
  • Document Checklist Management
  • Document Collection and Upload
  • Questionnaires and Smart Intake Forms
  • Case Notes, Live Chat and Internal Comments
  • Deadline and Priority Tracking
  • Centralized Platform for All Office Locations
  • Appointments Tracking
  • Hearing and Meeting Scheduling
  • Events and Reminder Management
  • Auto Case Updates
  • Client Communication Automation
  • Email and SMS Notifications
  • Follow-Up and Escalation Management
  • Case Status Dashboard
  • Request for Evidence Tracking
  • Approval and Denial Tracking
  • Renewal and Expiration Monitoring
  • Client Invoicing
  • Payment Tracking
  • Sales Integration
  • Accounts Integration
  • HR Integration
  • Document Generation and Print Packages
  • Audit Trail and Activity History
  • Reports and Productivity Analytics

Key features

What you can do with Immigration Case Management.

One-Click USCIS & Legal Form Auto-PopulationGenerate accurate USCIS, DOL, and DOS forms instantly by auto-filling I-130, I-485, I-765, I-140, G-28, and more from a single client record.
USCIS Torch API Integration – Live Case SyncReal-time case status sync, receipt notices, RFE alerts, and approval updates without manual portal checks.
Secure Client & Petitioner PortalBranded portal for uploads, e-sign, questionnaires, milestones, and payments with mobile support and 2FA.
Integrated Live Chat & Case MessengerClient-to-team messaging tied to the case file with a complete audit trail for compliance.
Smart Task Management & Automated Follow-upsAuto-create task chains by case type with SLA reminders for RFEs, biometrics, and expirations to prevent missed deadlines.
Collaborative Case ManagementRole-based access for attorneys, paralegals, and admins across offices with notes, comments, time tracking, and versioned document storage.
Corporate & Joint Business Venture ProcessingManage bulk H-1B, L-1, and PERM cases under corporate clients with batch form generation and reporting.
Community & Outreach ServicesTrack pro-bono cases, NGO partnerships, and clinic work with separate tags, reporting, and billing controls.
Document Intelligence & OCRUpload passports, I-94s, or prior petitions and extract data automatically to pre-fill client profiles and reduce manual entry.
Billing & Trust AccountingSupport flat-fee, hourly, and milestone billing with trust ledger workflows designed for compliance.
Compliance & Audit TrailLog every action by user and timestamp: form edits, document delivery, and case activity with export-ready records.
Reporting & Analytics DashboardTrack approval rates, case durations, workloads, and revenue metrics to make data-driven staffing and performance decisions.
Multi-Language SupportClient portal and questionnaires available in multiple languages to reduce barriers and improve completion rates.
E-Signature & Filing PacketsCollect legally valid e-signatures and auto-generate complete filing packets with cover letters, checklists, and barcodes.
Conflict Check & CRMBuilt-in conflict checks during intake with CRM tools to manage leads, referrals, and client lifecycle communications.

Screenshots

Immigration Case Management in ERP36T.

Real screens from ERP36T. Select any screen to open it full size.

ERP36T Immigration Case Management: Client portal case details with progress milestones
Client portal case details with progress milestones
ERP36T Immigration Case Management: Client portal spouse beneficiary information form, part 1
Client portal spouse beneficiary information form, part 1
ERP36T Immigration Case Management: Form parts 4 and 5 signature and interpreter fields
Form parts 4 and 5 signature and interpreter fields
ERP36T Immigration Case Management: Client portal case documents with locked attachments
Client portal case documents with locked attachments
ERP36T Immigration Case Management: Client portal case documents with live chat panel
Client portal case documents with live chat panel
ERP36T Immigration Case Management: Generate Form36T PDF dialog with form selection list
Generate Form36T PDF dialog with form selection list
ERP36T Immigration Case Management: Filled Form I-130 PDF preview with download actions
Filled Form I-130 PDF preview with download actions

End to end

How an immigration case runs, end to end.

InquiryIntakeRetainerCaseDocumentsForm PreparationAttorney ReviewFilingDecision

Intake opens the case, the case drives the checklist, and every form, fee and deadline stays attached to it.

Why it matters

Why teams run Immigration Case Management on ERP36T.

ERP36T Immigration Services Module helps immigration firms and service teams handle high-volume work with greater speed, structure, and consistency. It delivers full immigration task management, a secure client portal, automated client communications, client invoicing, event reminders, and case progress visibility while connecting seamlessly with CRM, accounts, sales, and HR modules for a unified operational environment. The module is built to reduce manual form-filling effort by auto-populating government forms from captured client data, which can significantly cut repetitive administrative work and improve data consistency across filings and records. With centralized client information, automated updates, workflow-based collaboration for paralegal teams, and support for both USCIS and Canadian immigration-related processing workflows, organizations can improve turnaround time, reduce clerical errors, and deliver a more professional client experience.

Connected across ERP36T

One platform, one database.

Included from the Business plan. ERP36T is priced by plan, not by module. See pricing

Related solutions

Works with the rest of ERP36T.

CRM

Every lead, deal and customer conversation in one place.

Explore CRM

Accounting

Financial control without disconnected systems.

Explore Accounting

HR & Payroll

The full employee lifecycle, from hiring to payroll.

Explore HR & Payroll

Next step

See Immigration Case Management run on your own data.

Book a live demo, price your setup, or get a free assessment of what ERP36T would take over first.