ERP36T pricing and plans

Pricing principles#

• One plan, the users you need, and the services to get you live. There is no shopping list of modules to price out.
• Every plan is the whole platform, with a different set of capabilities switched on. Users are a second dimension, not the main one.
• AI is an optional add-on, priced separately: AI Basic $50/month, AI Advanced $100/month, Agentic AI quoted per company. See "AI add-ons" below.
• Prices are per month, in USD, billed monthly. Every subscription includes cloud hosting, updates, backups, monitoring and standard support.
• Additional users are billed monthly per user with the subscription.
• Implementation and data migration are one-time fees. They are confirmed in a scoped proposal.
• Upgrading doesn't restart the project. Moving up a plan is a subscription change, not a new implementation.
• Private cloud and on-premise are priced against the environment.

The four plans#

What's included in each plan#

• Starter: Accounting · Sales & Purchasing · Inventory · CRM · Basic HR · Customer portal · Basic reporting.
• Business: everything in Starter, plus Advanced inventory · Projects · HRMS & payroll · Customer & supplier portals · Advanced reporting · Workflow automation.
• Professional: everything in Business, plus Manufacturing · Advanced BI · Advanced workflows · API integrations · Multi-company & multi-location · Advanced permissions.
• Enterprise: everything in Professional, plus Dedicated infrastructure · High availability · Custom development · Advanced security · Contractual SLA · Named support team.

The site counts the detailed features per plan: 45 on Starter, 73 on Business, 87 on Professional and 93 on Enterprise.

Plan comparison#

Construction job costing and immigration case management come with the Business plan's industry packages (see the table below).

Detailed features by plan#

Each plan includes everything in the plan before it.

Starter (45 features)#

• Accounting & finance:
  • chart of accounts, fiscal years and period closing
  • sales and purchase invoices, credit and debit notes
  • payment entries, payment terms and bank reconciliation
  • journal entries, cost centres and budget control
  • tax templates, tax withholding and charges
  • P&L, balance sheet, cash flow and trial balance
  • general ledger, receivable and payable ageing
  • customer and supplier statements, opening balances
  • a multi-currency ledger with exchange-rate revaluation
• Sales & CRM:
  • lead → opportunity → quotation → sales order
  • customer master with contacts, addresses and territories
  • price lists, pricing rules, discounts and promotions
  • product bundles, blanket orders and sales taxes
  • delivery notes and sales invoicing from the order
  • campaigns, communication log and email integration
  • sales pipeline, conversion and partner commission reports
• Purchasing & suppliers:
  • supplier master, contacts and supplier groups
  • material request → RFQ → supplier quotation → purchase order
  • purchase receipts and purchase invoices with three-way match
  • supplier scorecards and evaluation criteria
  • landed cost vouchers, purchase taxes and terms
  • purchase analytics and item-wise purchase history
• Inventory:
  • item master with variants and UOM conversion
  • warehouse tree and stock entries (receipt, issue, transfer)
  • stock ledger, stock balance and projected quantity
  • valuation by FIFO or moving average
  • reorder levels with automatic material requests
• People:
  • employee master with reporting structure
  • attendance capture and leave applications
  • leave types, allocations and holiday lists
• Reporting:
  • standard financial, sales, purchase and stock reports
  • print formats, letterheads and PDF export
  • export to Excel and CSV from any report
• Standard on every plan:
  • role-based permissions with user and field-level rules
  • configurable workflows and approval routing
  • custom fields and form customisation without code
  • notifications, email alerts and an event scheduler
  • data import, export and bulk record editing
  • version history and a full audit trail on every record
  • comments, mentions, tags and task assignment
  • document management and file attachments
  • OAuth login with two-factor authentication
  • multi-currency, multi-language and multi-UOM
  • WhatsApp, SMS and social media integration
  • Google Workspace integration and payment gateways

Business (73 features): adds#

• Inventory & warehouse (advanced):
  • item attributes
  • repacking and transfers
  • batch and serial number tracking with expiry control
  • stock reconciliation and periodic counts
  • pick lists, packing slips and shipment tracking
  • putaway rules and multi-warehouse allocation
  • landed cost
  • stock ageing, item profitability and slow-mover reports
  • quality inspection on receipt, in process and on delivery
• HRMS & payroll:
  • employee master, org chart and document tracking
  • attendance, shift management and regularisation
  • leave encashment
  • salary structures, components and payroll entry
  • salary slips, bank payment files and payroll accounting
  • expense claims and employee advances
  • recruitment (job openings, applicants, offers)
  • onboarding, separation, appraisals and training
  • timesheets, gratuity and employee loan management
• Projects & timesheets:
  • projects, tasks, dependencies and Gantt view
  • billable and non-billable timesheets
  • project costing, budgets and profitability
  • resource allocation and task assignment
• Portals & self-service:
  • customer portal (orders, invoices, payments, tickets)
  • supplier portal (RFQs, purchase orders, receipts)
  • employee self-service (leave, claims, payslips)
  • branded portal pages with your own theme
• Asset management:
  • asset register, categories and custody
  • depreciation schedules and value adjustments
  • asset movement, maintenance and repair logs
  • asset sale, scrap and capitalisation
• Helpdesk & maintenance:
  • issue and ticket management with assignment
  • service level agreements with response targets
  • maintenance schedules and site visits
  • warranty claims against serial numbers
• Reporting & dashboards:
  • all standard financial, sales, stock and HR reports
  • a report builder with filters, groupings and saved views
  • dashboards, charts and number cards
  • scheduled reports delivered by email
  • a print format builder and PDF export

Professional (87 features): adds#

• Manufacturing & quality:
  • multi-level BOM with costing, scrap and alternatives
  • workstations, operations and routings
  • work orders and job cards with operation time logs
  • production planning and material requirement planning
  • subcontracting with supplier-supplied materials
  • capacity planning and workstation utilisation
  • quality procedures, goals, reviews and non-conformance
  • batch traceability from raw material to despatch
• Business intelligence:
  • all standard and custom reports, plus the report builder
  • multi-dimensional analysis with drill-down
  • KPI cards, targets and variance tracking
  • consolidated multi-company reporting
  • scheduled distribution and dashboard sharing
• Scale & integration:
  • multi-company with inter-company transactions
  • multi-location, multi-warehouse and multi-branch
  • advanced permission rules and restricted record views
  • REST API, webhooks and scheduled server scripts
  • legacy system, B2B and B2C integration
  • auto-repeat documents and bulk transaction processing

Enterprise (93 features): adds#

• Enterprise operations:
  • dedicated infrastructure with high availability
  • custom development and bespoke modules
  • advanced security hardening and review
  • a contractual SLA with response and resolution targets
  • a named support team and quarterly service reviews
  • disaster recovery, a backup policy and restore testing

Pricing by industry#

Each packaged industry solution is built on one plan. Some add a monthly industry package. The starting price shown everywhere is the plan price plus the package.

• Wholesale and trading run on ERP36T Distribution, starting at $599/month.
• Each solution's included capabilities and optional add-ons are in 04-industry-solutions.md.
• Industries without a packaged solution (real estate, restaurants, automotive, and others) have no package price. The plan follows the users and capabilities they need; use the cost calculator.

The Pricing page configuration panel#

On https://i36t.com/pricing/ a visitor picks their operation ("What type of business do you operate?"). The panel then shows:

• the plan the solution is built on
• the capabilities included
• the optional add-ons
• an estimated monthly price, with a slider to add users

A direct link opens one industry's configuration: /pricing/#cfg-distribution, #cfg-logistics, #cfg-manufacturing, #cfg-retail, #cfg-services, #cfg-healthcare, #cfg-education, #cfg-construction, #cfg-immigration.

Example: ERP36T Distribution with 15 users works out as follows.

The panel also shows a one-time implementation estimate for that setup.

AI add-ons#

AI packages are optional and priced separately from the ERP36T subscription. They can be added to any plan: ERP36T subscription + optional AI package. No plan includes AI.

• The ERP plans don't change: Starter $299, Business $599 and Professional $999 per month; Enterprise custom.
• WhatsApp is available with integration: it is set up for a customer on request.
• Agentic AI pricing depends on company size, data sources, workflows, integrations, number of agents, automation, deployment and security requirements. Send enquiries to the demo request.
• In the cost calculator the AI package is chosen on the capabilities step. AI Basic adds $50 and AI Advanced $100 to the monthly estimate; Agentic AI shows "Custom quote" and isn't added. AI never changes the implementation estimate.

One-time services and support#

"Software and implementation, priced separately." Your subscription is what you pay every month. Getting live is a project with its own scope.

Implementation: one-time, starting at $897#

Getting you live:

• configuration and company setup
• chart of accounts
• roles and permissions
• workflows and approvals
• team training
• go-live assistance

The final implementation cost depends on business complexity, the number of companies, workflows, integrations, customisation, data migration requirements and implementation scope.

Why there's no fixed implementation price. Implementation starts at $897. Because the final cost depends on so many factors, we confirm it in a scoped proposal rather than quote a number that changes at kick-off.

Data migration: optional, one-time, starting at $1,500#

Bringing your history:

• customers and suppliers
• items and price lists
• opening balances
• historical transactions
• validation and sign-off

The cost calculator shows a starting price for each migration scope:

Support#

• Standard support is included in every plan, along with helpdesk, hosting and updates.
• Priority support is +$199/month on Starter and Business, and included in Professional.
• Enterprise SLA is scoped to your estate.
• One accountable owner, not three vendors.

What affects your implementation cost#

1. Number of users: how many people need accounts, roles and training.
2. Number of companies: each legal entity needs its own setup, chart of accounts and inter-company rules.
3. Business complexity: locations, warehouses, currencies, and how many processes run differently.
4. Data migration: master data only, opening balances, or several years of transactions.
5. Integrations: payment gateways, banks, marketplaces, carriers and legacy systems to connect.
6. Custom workflows: approval routes and business rules configured for how you operate.
7. Custom development: reports, forms or modules built for a requirement that is genuinely yours.
8. Training: how many teams and sites are trained, and how.
9. Support and SLA: standard support is included; priority support and a contractual SLA are options.

Special cases#

How to talk about price (house style)#

• Use "Starting at $X per month" for fixed entry prices.
• Use "Your estimated price" or "estimated" for calculated figures.
• Say "Implementation starting at $897", followed by the sentence about what the final cost depends on.
• Keep monthly amounts and one-time amounts separate. Don't combine them into yearly or multi-year totals.
• Optional items show $0 until the customer chooses them. Plans, users, implementation and industry packages always carry their price.
• AI is an optional add-on. Never say a plan includes AI; say that AI Basic ($50/month) or AI Advanced ($100/month) can be added to any plan.
• All prices are in USD; the site shows no other currency.